Conditions of sale

These conditions apply to all sales concluded through theSite Web www.marie-claire.com.

 

Availability of items

All orders are prepared in our warehouse. Items we have in stock normally ship within 48 hours, and items not in stock normally ship within 7-10 days. If an item is not available, the customer is notified by email and the item is removed from the order.

 

Price

All prices indicated on theSite Web www.marie-claire.com are in Canadian dollars. Delivery charges and applicable taxes are extra. The price to pay for each product is that displayed on the Site Web at the time of purchase. Marie Claire Boutiques reserves the right to modify at any time and without notice the price of the items advertised on the Site Web.

 

Taxes

Sales taxes are calculated based on the province where the order will be shipped. For Quebec, for example, the added taxes will be the QST (Quebec sales tax) and the GST (federal goods and services tax).

 

Payment

Orders placed on www.marie-claire.com must be paid by credit card (Visa, MasterCard or American Express), Visa Debit card or gift card Marie Claire Boutiques. No other payment method is accepted.

 

Delivery and delivery costs

Marie Claire Boutiques offers delivery of items purchased on www.marie-claire.com across Canada. Prices per order are $7.95 for regular service and $10 for express service. These prices are fixed and established regardless of the address, the province or the number of items included in the order. Please note that we cannot deliver to PO Boxes or overseas.

 

Free delivery

From $75 purchase (before taxes) for the same order, Marie Claire Boutiquesautomatically pays shipping costs for regular service delivery. If you want express delivery, you will bear the costs ($10).

 

Delivery delay

A period of two working days must be allowed for processing orders for items in stock at our warehouse, to which must be added:

• 2 to 3 business days for expedited delivery;
• 3 to 7 working days for delivery in regular service;

 

Marie Claire Boutiques cannot under any circumstances be held responsible for a delivery delay attributable to the carrier (Canada Post).

 

Canceling an online order

You can cancel an order until we have sent you a shipping confirmation for it. You can check whether or not we have sent the confirmation by calling 514 416-6129 or to 1 844 670-1224 (free of charge). If you have already received shipping confirmation, you can return the ordered items to us as soon as you receive them by following the normal procedure described above.

 

Free in-store delivery

Instead of having your order delivered, you can pick it up at the Marie Claire boutique of your choice. This option is free, regardless of the order amount. You will be notified by telephone as soon as your purchases arrive in store. To collect them, you will need to show identification.

 

Return of merchandise purchased online

If an item purchased on our Site Web does not suit you, you can return it to us free of charge within 30 days of the date of shipment. Items purchased on final sale cannot be returned.

• By mail : follow the 4-step procedure, print the shipping slip, affix it to the package and mail it. Upon receipt of the package at our offices, we will reimburse you according to the payment method used during the purchase.
• In a Marie Claire store: upon presentation of your invoice, we will reimburse you according to the payment method used when you placed your order.

Items must be returned to us in new condition and bear the original label. Items that have been washed, worn, stained or damaged will not be refunded or exchanged. For hygiene reasons, underwear, swimsuits and pierced ear loops are neither refundable nor exchangeable.

Special Events:no exchanges, price adjustments or refunds during our VIP events, exclusive events, special promotions, Black Friday and Boxing Day.

 

Specific conditions for final sales

Final sales items cannot be exchanged or refunded. These items cannot therefore be returned, either by post or in store.

All items sold at 50% off and more are final sales. For hygienic reasons, underwear, swimwear and pierced earrings are neither refundable nor exchangeable and are therefore also considered final sales.

 

Return of merchandise purchased in store

Items purchased in store can only be exchanged or refunded in store and within 30 days of the date of purchase. We will refund you according to the payment method used during the purchase. Items purchased on final sale cannot be returned, exchanged or refunded.

Items must be returned to us in new condition and bear the original label. Items that have been washed, worn, stained or damaged will not be refunded or exchanged. For hygiene reasons, underwear, swimsuits and pierced ear loops are neither refundable nor exchangeable.

 

Price Adjustment Policy

Upon request and upon presentation of the invoice, we can offer a price adjustment on items sold at regular price within 14 days of purchase. Price adjustments are not granted on merchandise purchased on sale (promotions, discounts and coupon codes). No price adjustment is possible during the following events: Black Friday, Cyber Monday, Boxing day, our special events and VIP sales.

 

Distinction Card

The Distinction card allows you to benefit from a 10% reduction in store and online. The map Distinction costs $18 plus tax. Valid for 12 months from the date of activation, the card is non-refundable.

Any lost or stolen cards can be replaced for a $2 fee. The number on the card is personal and can only be used by the card holder.

A card purchased in store is also valid online and vice versa. To benefit from the card Distinction online, you must have an account and register your card number there. Discounts and benefits will then apply automatically for 12 months.

 

Gift cards

Gift card sales Marie Claire Boutiques are final and cannot be refunded or exchanged. Gift cards can be used at any time to pay for online and in-store purchases, but cannot be exchanged for cash (non-redeemable). They have no expiration date. Damaged or altered cards will not be accepted. If lost, stolen or used without authorization, we will not replace the gift card.

If an item paid for with a gift card is returned, a new gift card will be issued in the amount of the refund.

Redeeming a gift card will be considered proof of acceptance of these terms and conditions.

Terms of employment

By accessing our Site Web, you acknowledge and accept the related terms of use. It is important that you read these terms and conditions and download or print them for your records. If you access this Site Web without reading the terms of use, you still agree to be bound by them.

 
Use of this Website

You can browse this Site Web for personal information, personal entertainment and personal purchase of items, but you are not authorized in any way to distribute, modify, communicate, transmit, revise or otherwise use the material presented on this Site Web. Any use of this material over any otherites web or computer support forming part of a network for any purpose whatsoever is prohibited without the written consent of Marie Claire Boutiques.

The material contained on this Site Web may be subject to copyright and other intellectual property rights, and any unauthorized use of this material may violate Copyright, Trademark and Other Acts. . The use of any material or trademark other than those expressly mentioned herein is strictly prohibited.

 

User overview

Except as otherwise provided in our Privacy Statement, any material, information or other communication you transmit or post to this Site Web (“Communications”) will be considered non-confidential and non-proprietary. Marie Claire Boutiques and its affiliates or others may copy, display, transmit, disclose, communicate or otherwise use the Communications. You are prohibited from posting or transmitting to or from this Site Web any unlawful, threatening, defamatory, profane, obscene or pornographic material, any material that would infringe the copyright or other intellectual property rights of another party if used without that party's permission , and any software that contains a virus, defect or other harmful or disruptive component. By transmitting all communications to this Site Web, including communications posted to chat sites, bulletin boards or other user forums, you warrant that such communications originated with you or that you have permission to communicate them publicly, and you waive all moral rights and other similar rights throughout the world in such communications.

 

Exclusion and limits of liability

THIS SITE, THE MATERIALS AND SERVICES PROVIDED ON THIS SITE AS WELL AS LINKS TO OTHER SITES ARE PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND GRANTED BY LEGAL OR OTHERWISE, INCLUDING WARRANTIES OF ANY KIND. SELLABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. MARIE CLAIRE BOUTIQUES, ITS AFFILIATES AND OFFICERS, THEIR DIRECTORS, EMPLOYEES, AGENTS, THIRD PARTY CONTENT PROVIDERS, SPONSORS, LICENSORS AND THE LIKE DO NOT GUARANTEE THE ACCURACY, TIMELINESS OR COMPLETENESS COMPLETE MATERIAL, INCLUDING BUT NOT LIMITED TO INFORMATION ON SERVICES, PRODUCTS OR PRICES DESCRIBED. IF APPLICABLE LAW DOES NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT WILL MARIE CLAIRE BOUTIQUES, ITS SUPPLIERS, AFFILIATES, AGENTS, EMPLOYEES, OFFICERS, DIRECTORS OR OTHER THIRD PARTIES BE LIABLE FOR DAMAGES OF ANY KIND, INCLUDING DIRECT, INDIRECT, SPECIAL, EXEMPLARY, PUNITIVE OR OTHERWISE (INCLUDING BUT NOT LIMITED TO LIABILITY FOR LOSS OF USE, DATA, REVENUE OR PROFITS OR BUSINESS INTERRUPTION) ARISING FROM THE USE, INABILITY TO USE OR THE RESULTS OF THE USE OF THIS WEBSITE, ANY LINKED WEBSITE OR THE MATERIALS OR INFORMATION CONTAINED IN ANY SUCH WEBSITE, INCLUDING BUT NOT LIMITED TO THEREOF , THOSE RESULTING FROM AN EVENT OF FORCE MAJEURE, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO THE FILES AND PROGRAMS OR SERVICES OF MARIE CLAIRE BOUTIQUES, WHETHER THEY BE BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY, WHETHER NEGLIGENCE OR GROSS NEGLIGENCE, WHETHER OR NOT REASONABLY FORESEEABLE AND WHETHER OR NOT ONE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF MATERIALS, LINKS OR INFORMATION FROM THIS SITE RESULTS IN THE NEED FOR SERVICING OR PERFORMING REPAIR OR CORRECTION OF THE EQUIPMENT OR DATA, YOU ASSUME ALL COSTS. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

You agree to indemnify and hold harmless Marie Claire Boutiques and its affiliates from any claims, losses or damages whatsoever resulting from or occasioned as a result of 1) any breach by you of these Terms of Use and 2) use by you of the present Site Web, including any claim for infringement of any intellectual property rights of any third party.

 

Links to Third Party Content

The present Site Web contains links to third party websites which are beyond the control of Marie Claire Boutiques is not responsible for the content of any websites with which it has a link. These links are given for convenience only. Marie Claire Boutiques does not endorse these websites, makes no representations or warranties with respect to them, or with respect to any information, software or other products or materials found there, or with respect to any result that can be obtained by their use.

 

Law governing the contract

This contract is governed by the laws of the Province of Quebec and the federal laws of Canada, and you consent to the exclusive jurisdiction and venue of the courts of the Province of Quebec in the event of any dispute arising out of or relating to your use of this Site Web and the material it contains.

 

General

Marie Claire Boutiques reserves the right to revise these terms of use at any time by updating this legal notice.

Conditions mobiles

The Marie Claire Boutiques mobile messaging service (the “Service”) is operated by Marie Claire Boutiques (“Marie Claire Boutiques”, “we”, “us”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or discontinue the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service after the effective date of such modifications constitutes your acceptance of such changes.

By providing consent to the Marie Claire Boutiques SMS/Text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Marie Claire Boutiques through your wireless service provider , from the mobile number you provide, even if your mobile number is listed on a state or federal do-not-call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, special offers and other marketing offers (e.g., shopping cart reminders).

You understand that you are not required to enroll in this program to make purchases, and your consent is not a condition precedent to a purchase from Marie Claire Boutiques. Your participation in this program is completely voluntary.

We do not charge a fee for the Service, but you are responsible for any SMS/texting fees imposed by your wireless service provider. Message frequency varies. message and data fee may apply. Please check your mobile plan and contact your wireless service provider for details. You are solely responsible for all SMS/texting charges, including charges from your wireless service provider.

You can unsubscribe from the Service at any time. Send the keyword STOP to +1 (833) 905-2719 or click the unsubscribe link (if available) in any text message to cancel. You will receive a one-time unsubscribe confirmation text message. No further messages will be sent to your mobile device unless you request them. If you have enrolled in other Marie Claire Boutiques mobile messaging programs and wish to cancel, unless otherwise required by applicable law, you will need to unsubscribe from those programs separately by following the instructions provided in their respective mobile terms.

For help or assistance with the Service, text HELP to +1 (833) 905-2719 or send an email to service@marieclaire.com.

We may change the short code or telephone number we use to operate the Service at any time and will notify you of such changes. You acknowledge that any message, including any STOP or HELP request, that you send to a short code or telephone number that we have changed may not be received, and we will not be responsible for honoring it .

The mobile carriers supported by the Service are not responsible for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to re-register for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be responsible for the non-delivery, delay or misdirection of any information sent through the Service, any errors in such information and/or any action you may or may not take based on the information or the Service.

We respect your right to privacy. To learn how we collect and use your personal information, please review our Privacy Notice.